Privacy Policy
1. Information We Collect
We collect information you provide when you contact us, request a quotation, enquire about textile machinery, submit an enquiry form, or communicate with our team. This may include your name, company name, email address, phone number, business requirements, machinery preferences, and project details. We may also collect basic technical information such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to respond to machinery enquiries, prepare quotations, understand your textile production requirements, provide product information, arrange consultations, and deliver customer support. We may also use technical website data to improve website performance, functionality, and user experience. We do not sell or rent your personal information.
3. Sharing & Disclosure
We may share relevant information with trusted service providers or business partners who assist with website operations, communication, machinery enquiries, installation coordination, or other services on our behalf. Information may also be disclosed when required by applicable law or when necessary to protect our legal rights and business interests.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
5. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and analyse website performance. These technologies may collect information about how visitors use our website. You can manage or disable cookies through your browser settings, although some website features may not function as intended.
6. Data Retention
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain business records, fulfil legal or contractual obligations, resolve disputes, and protect our legitimate business interests.
7. Your Rights
You may have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws and circumstances. You may also contact us regarding questions or concerns about how your information is handled. To exercise applicable rights, please contact us using the details provided on our website.
Questions about your data? Contact us.